Zesumme spueren – Zesummenhalen

Luxembourg saved more than 25% gas between 1 August 2022 and 31 March 2023. This solidarity is and remains important today. Saving energy not only means saving money, but also guarantees that there is enough energy for everyone and that our country becomes more independent.

Everyone can contribute with small gestures in everyday life: making better use of heating, using public transport where possible, switching off lights and other appliances when they are not needed.

Together we can make a big difference. Your energy makes the difference.

Would you like to learn more and get even more involved? Click here to download your media kit.

Let’s reach this goal together!

Everyone can contribute with small gestures in everyday life: making better use of heating, using public transport where possible, switching off lights and other appliances when they are not needed.

Together we can make a big difference. Your energy makes the difference.

Would you like to learn more and get even more involved? Click here to download your media kit.

Let’s reach this goal together!

Confronted with the challenge of securing supplies and rising gas and electricity prices, Europe is facing a pressing energy and climate crisis. It is therefore vital that all actors in society be able to implement measures to ensure an efficient energy transition, to consume less energy more efficiently, thereby reducing our energy needs and spending.

The government has set a voluntary savings target of -15% in natural gas demand compared to the previous five years, over the period 01.08.2022 – 31.03.2023. In order to prepare for the coming winter and guarantee security of supply, a decision has been taken at European level to extend this measure for an additional year - until 31.03.2024.

Alongside companies, with which the government is preparing concrete savings plans via trade associations, the State and municipalities are playing a pioneering role and households are also making a substantial contribution to energy savings.

Luxembourg has defined the roadmap for its overall climate and energy policy in its Integrated National Energy and Climate Plan (PNEC). It has outlined the policies and measures that will enable it to achieve ambitious national targets for the reduction of greenhouse gas emissions (-55%), renewable energy (25%) and energy efficiency (40–44%) by 2030.

The government has taken steps to mitigate the exceptional rise in energy prices.

To help households, the government has decided to limit the increase in natural gas prices for residential customers to +15% compared to the average natural gas price level in September 2022 This measure applies automatically, no procedure is required. It will apply from October 2022 to December 2024. The Government will also continue to cover the network costs until the end of December 2024. The selling price of liquefied natural gas has been temporarily reduced by €0.20/kg. Since January 2023, the VAT on gas has also been reduced from 8% to 7%.

Following the exceptional increase in the price of petroleum products, the government has also decided to introduce a temporary reduction in the sale price of heating oil (fuel oil) of 15 cents per liter including taxes. The reduction in the price of heating oil came into effect on the 1st of November 2022 and will remain in effect until the 31st of December 2024. Since January 2023, the VAT on heating oil has also been reduced from 14% to 13%.

As of the 1st of January 2023, a reduction in the sale price of wood pellets used for domestic heating has been introduced: up to 35% of the price, with a maximum of €200 per tonne.

The price of electricity for households will stabilise this year based on the level of 2022. Similarly, prices at publicly accessible charging points for electric vehicles will also be fixed for the year 2023 and 2024. VAT on electricity has been reduced from 8% to 7% since the beginning of 2023.

From the 1st of October 2022, residential customers connected to a district heating network will benefit from a limited price increase of +15% based on the average price level in September 2022.

All these measures apply until the end of 2024.

In addition to the cost-of-living allowance (AVC) already in place, the government has introduced an energy bonus for 2022, 2023, and 2024. This bonus is granted to people whose gross income does not exceed the maximum limits of the AVC plus 25% and is applied in addition to it.

We also recall that the government has decided to adapt the rent subsidy to support households most exposed to the current inflation. As of the 1st of August 2022, the amounts allocated have been increased and the criteria for accessing this financial assistance for private market tenants have also been expanded. The rent subsidy is calculated based on household income and composition. Single-parent families are given special consideration. The amounts allocated to the various eligible households will increase by an average of 50% compared to the current situation, up to a possible 400 euros per month.

Single-parent families are given special consideration. The amounts allocated to the various eligible households will increase by an average of 50% compared to the current situation, up to a possible 400 euros per month.

Luxembourg forms a single market area with Belgium, a market that is supplied with gas mainly from Norway and via cargoes of LNG (liquefied natural gas) from Qatar, among other countries.

The natural gas consumed in Luxembourg is imported from Belgium and (to a lesser extent) from Germany. The natural gas market is characterised by a complete dependence on imports, if we do not take into account the production of biogas injected locally into the network.

The recent increase in gas prices following the Russian aggression in Ukraine has direct repercussions on the price of electricity because part of the electricity is produced using gas.

In 2021, Luxembourg imported 81.5% of the electricity it consumed. Since the transmission network is interconnected with the German transmission network, a large share of these imports comes from Germany. Since October 2017, the Benelux interconnection between the Belgian and Luxembourg transmission networks has been in operation and now also allows an exchange of electrical flows between these networks.

Europe is going through a period of uncertainty in the field of energy supply and, even though it is well interconnected to the transmission networks of neighbouring countries, Luxembourg is preparing for possible shortages in all energy sectors.

To this end, plans and procedures are in place or are being updated as necessary in order to deal with potential crises. These include the emergency plan and gas reduction measures, load-shedding plans and the energy conservation awareness campaign for gas and electricity.

In the event of a multi-sector emergency, the Power cut emergency response plan (electricity and natural gas) is in place, developed under the direction of the Office of the High Commissioner for National Protection (HCPN). In addition, regular exchanges take place between the Ministry of Energy and Spatial Planning and energy suppliers, network operators and responsible public actors in our neighbouring countries (especially Belgium and Germany).

The integrated price of gas and electricity consists of the energy purchase, network costs, taxes and VAT. The energy purchase part constitutes the largest price component.

The government has taken measures to mitigate the extraordinary increase in energy prices.

To help households, the government has decided to limit the increase in natural gas prices for residential customers to +15% based on the average natural gas price level of September 2022. This measure applies automatically, no action is required. It will apply from October 2022 to December 2024. The State will also continue to pay the network costs until the end of December 2024. The selling price of liquefied natural gas has been temporarily reduced by €0.20/kg. Since January 2023, the VAT on gas has also been reduced from 8% to 7%.

Following the exceptional rise in the price of petroleum products, the government has also decided to introduce a temporary reduction in the selling price of heating oil by 15 cents/liter including VAT. The price reduction of heating oil came into effect on the 1st of November 2022 and will apply until the 31st of December 2024. Since January 2023, the VAT on heating oil has also been reduced from 14% to 13%.

As of the 1st of January 2023, a reduction in the sale price of wood pellets used for domestic heating has been introduced: up to 35% of the price, with a maximum of €200 per ton.

The price of electricity for households will remain stabilised until the end of 2024 at the 2022 level. Similarly, prices at publicly accessible charging stations for electric vehicles will be stabilised for 2023 and 2024. The VAT on electricity has been reduced from 8% to 7% since the beginning of 2023.

From the 1st of October 2022, residential customers connected to a district heating network benefit from a price increase limited to +15% compared to the average price level of September 2022.

All these measures apply until the end of 2024.

In addition to the cost-of-living allowance (AVC) already in place, the government has introduced an energy bonus for 2022,2023 and 2024. This bonus is granted to people whose gross income does not exceed the maximum limits of the AVC plus 25%, and is applied in addition to the latter

In addition, the rent subsidy has been adjusted to support those households most exposed to current inflation. As of the 1st of August 2022, the amounts allocated have been increased and the criteria for accessing this financial assistance for private market tenants have also been expanded. The rent subsidy is calculated based on household income and composition. Single-parent families are given special consideration. The amounts allocated to the various eligible households will increase by an average of 50% compared to the current situation, up to a possible 400 euros per month.

Thus, the rent subsidy can be a substantial help to struggling tenant households. The municipalities have been tasked with raising awareness of their services (housing and social offices), informing their residents about the rent subsidy and checking their eligibility with the dedicated contact point (Guichet unique) for housing assistance.

The government is increasing its efforts to promote renewable energy, with a particular focus on wind and photovoltaic energy development projects. In addition, citizens can take advantage of a wide range of recently introduced and highly favourable Klimabonus incentives.

The first step would be to find out what type of boiler is in the building. You can also consult the energy passport that you received when you bought your home, or contact your landlord for information. You can also contact the property management firm or syndic that administers your rent, for more information.

To save energy at home, you need to pay close attention to your heating and electricity consumption.

You can make savings by making minor adjustments to reduce your consumption on a daily basis, such as setting the temperature in each room correctly, installing thermostatic valves to better manage temperatures and heating periods, and having your boiler serviced to ensure that it is working properly. For this purpose you can have an energy evaluation (Heizungscheck) carried out by a qualified technician, for example, during the next appointment under your maintenance contract.

Of course, you can carry out more comprehensive and important measures by improving the insulation of your home, while taking advantage of the Klimabonus subsidy programme. When it comes to your electricity consumption, you can start by replacing energy-hungry appliances and installing LED light bulbs.

Find out tips for consuming less energy more efficiently on energie-spueren.lu

Various programmes provided by energy suppliers are aimed at consumers in order to promote energy savings.

Within the framework of the obligation mechanism, electricity and gas suppliers must meet an energy savings target, for which they provide consumers with financial or non-financial incentives.
If you are considering insulation to improve the energy efficiency of your home, details of the subsidies available from energy suppliers to help you save energy are available either directly from your supplier or from the Klima-Agence subsidy simulator.
For several years now, smart meters have been installed in residential buildings in Luxembourg. These meters enable you to measure your electricity consumption and production accurately and thus adapt your consumption to make savings.

Contact your electricity or gas supplier directly to find out what solutions they can offer you. Many of the suppliers also offer energy-saving awareness tools on their websites.

As a private individual, you can benefit from a range of subsidies for the sustainable construction of your future home, to finance your energy renovation projects or to replace your old fossil fuel boiler with a more environmentally friendly alternative and even to produce your own electricity via solar energy.

The State offers support via the Klimabonus programme, which provides you with a range of State subsidies for these projects. You can also contact your municipality, your energy supplier and the nova naturstroum fund to find out about all the additional assistance you can receive. The Klima-Agence subsidy simulator offers you a comprehensive overview of the different types of subsidy available: aides.klima-agence.lu.

Luxembourg’s municipalities are supported by the Ministry of the Environment, Climate and Sustainable Development through their participation in the State Climate Pact programme , which subsidises their ambitious efforts in the field of energy and climate policy.

Companies can also benefit from incentives to produce renewable energy.

In the area of energy efficiency, companies can take advantage of environmental protection subsidies and energy supplier subsidies.

Increases in the price of fossil fuels, as well as the need to protect our planet, are determining factors in adopting more economical and environmentally friendly facilities instead of the old fuel oil, gas or electric heating systems.

There is a variety of alternative installations that you can consider:

heat pump;
wood heating;
district heating network.

If you would like to find out which subsidies are available to you, as well as the terms and conditions of award and technical requirements, use the Klima-Agence subsidy simulator to find out more.

And to start your project, discover the steps to follow to ensure the success of your heating system replacement project

No, electric heaters are not a sensible alternative because they are more expensive than heating with gas. To allow you to compare, the prices* as of 4 November 2022 were as follows:

1 kWh Heat (= 1 Heat Unit) costs +/-€0.16 using gas
1 kWh Heat costs +/-€0.20 using electricity.

In addition to the significant financial disadvantages associated with the use of electric heaters, the simultaneous use of a large number of heaters is likely to have a negative impact on the management of the electricity grid, because – in contrast to the case of electric car charging stations linked to smart meters – managers do not have any possibilities of intervening in the event of local load-shedding needs.

It is therefore better to optimise the use of your existing heating solution: consult the Klima-Agence tips

*source : calculix.lu

In Luxembourg, consumers are free to choose their energy supplier. There is a convenient comparison platform for evaluating the gas and electricity prices charged by the various suppliers: calculix.lu

The three suppliers who sell gas to households in Luxembourg have different billing systems.

The principle of advance payment is used by one supplier: customers make advance payments for 12 months and then, at the end of the year, they receive a statement of the total price of the gas consumed and the amounts paid on account. An adjustment can then be made according to the actual level of consumption.

Another alternative is that the price is based on the current market price. Due to the sharp rise in the price of gas in recent months, the various suppliers are looking at what they will have to charge customers in the future. This type of billing reduces the difference between the advance payments made and the amount to be paid during the settlement period.

If the supplier has to adjust their prices during the year, they can also adjust the advance payments – again to reduce the difference in the settlement. In this case, the advance payments are a way to draw the consumer’s attention to the fact that their gas bill will increase and to spread the billing over the year.

There are suppliers who adapt the advance payments to consumption on a seasonal basis: more in winter and less in summer. Other suppliers charge the same advance payment throughout the year.

There are suppliers who bill actual consumption every month. For this type of billing, the consumer needs a suitable meter.

If the supplier wants to change the gas price (increase or decrease), they must announce this at least one month in advance (amended Law of 1 August 2007 on the organisation of the gas market). The communication may be made via the press or on the supplier’s website.

First of all, compare the prices of various energy suppliers on the calculix platform calculix.lu.

In addition to this information, it is important to read and understand the terms of your contract (notice period or other conditions), as well as the bills that you receive. With all this information you will be able to choose a provider whose quality and range of services will be better suited to your needs.

You can also consult the ILR website (Institut Luxembourgeois de Régulation) about the choice of an energy supplier.

If you find yourself in a situation of energy poverty and are having difficulty paying your heating or electricity bills, you can contact the Social Office responsible for your municipality. The Social Office will be familiar with the legal measures that apply in such situations and will deal with your case together with your energy supplier.

In addition, the Social Office can request that a Klima-Agence advisor come to your home to give you advice on how to consume less energy more efficiently. It will also explain how you can benefit from subsidies of up to 75% of the purchase price when replacing your energy-hungry appliances.

How?

Learn more about energy poverty assistance

We must all make energy savings, whether we are a private or public actor in Luxembourg society. We must act together and make savings on a daily basis.

If you are a company, a municipality or an institution, you can draw attention to your contribution by using the Zesumme spueren – Zesummenhalen campaign logo in all your communications. Not only will you raise awareness of your actions, but you will encourage others to follow your example.

Rising fuel prices, improving air quality and protecting our planet are all valid reasons to optimise our driving habits and the use of our vehicles and thus reduce our fuel costs.

Changing energy-intensive driving habits, carpooling, using public transport more often, active mobility, using electromobility and combining modes of transport to carry out daily journeys are all viable alternatives that have a real impact on our energy costs and help to protect the planet. Find some tips for reducing your energy consumption when on the move.

In September 2022, the government launched the major energy-saving campaign "Zesumme spueren - Zesummenhalen". The aim of the campaign is to encourage the whole of society to save energy - the state, local authorities, businesses and citizens - in order to achieve a 15% reduction in demand for natural gas.

In April 2023, a positive balance sheet was drawn up at the end of the first gas savings period running from the 1st of August 2022 to the 31st of March 2023. With a cumulative reduction of 26.3%, Luxembourg managed to exceed its target. This result is the fruit of a collective effort. Luxembourg has shown great solidarity and agility at all levels: State, municipalities, businesses and citizens.

In order to prepare for the coming winter and guarantee security of supply, a decision has been taken at European level to extend this measure for a further year - until the 31st of March 2024.

In its efforts to reduce energy consumption, the government is initially relying on voluntary actions by citizens and companies, in accordance with the models of the European Union regulation, in order to achieve rapid and effective results. The State must lead by example and the government has adopted guidelines for public buildings. For the municipalities, recommendations apply that can be strengthened within the framework of municipal autonomy.

It is pointless to impose a national and general requirement in terms of heating temperature for housing because it cannot be applied to all premises and all activities; it is more effective, in the workplace, to follow the minimum recommendations of the ITM, which are based on the work environment.

In the private realm, recommendations also vary by location:

set the temperature of each room correctly
ventilate the rooms properly
save hot water
have your boiler checked and carry out a thermographic scan.

Discover more tips for reducing your heating consumption www.klima-agence.lu/fr/je-fais-baisser-ma-facture-de-chauffage

The contribution of all stakeholders in society is important if we want to manage our energy costs. This is why the role of each municipality is central to this process.

In addition to all the measures that municipal administrations can implement in their area, particularly within the framework of the range of measures of the Climate Pact, we invite them to draw attention to their efforts by using the Zesumme spueren – Zesummenhalen logo in their communications. As part of the national initiative, municipalities can thus publicise and raise awareness among fellow citizens to consume less energy more efficiently.

All municipalities can now pay more attention in terms of energy consumption, and more specifically their natural gas consumption, in order to reduce possible gas supply issues in Europe next winter. Circular 4168 of 5 August 2022 sets out the current guidelines for municipal administrations, unions of municipalities and public bodies under the supervision of municipalities.

The potential for energy savings is wide-ranging and often already identified (energy audits, best practices, etc.), for example:

adapt heating temperature in buildings (a temperature reduction of 1°C represents on average a 6% energy reduction), by opting for a setting of 20°C;
adapt heating and lighting to the occupancy of the premises;
avoid using natural gas in cases where other energy sources are available (existing bivalent systems)
adapt the cooling temperature of the premises in the summer (raise the cooling setting according to the outside temperature)
limit exterior lighting of buildings and public lighting to the minimum necessary (in compliance with safety regulations)
use renewable energy where possible and prioritise renewable energy transition projects.

There are still a multitude of other energy-efficiency measures within the framework of the various municipal activities, specific to each municipality, often already identified by the technical departments and set out in the catalogue of measures of the Climate Pact and which we encourage decision-makers at municipal level to explore and prioritise.

Like all stakeholders in civil society, state actors must also make efforts to save energy.

The potential for energy savings is wide-ranging and often already identified (energy audits, best practices, etc.), for example:

adapt heating temperature in buildings (a 1°C temperature reduction represents on average a 6% energy reduction), by opting for a target of 20°C;
adapt heating and lighting to the occupancy of the premises;
avoid using natural gas in cases where other energy sources are available (existing bivalent systems);
adapt the cooling temperature of the premises in the summer (raise the cooling setting according to the outside temperature);
limit exterior lighting of buildings and public lighting to the minimum necessary (in compliance with safety regulations);
use renewable energy where possible and prioritise renewable energy transition projects.

To save energy at home, you need to pay attention to your overall heating and electricity consumption.

Some of the savings you can make are based on the small things you can do on a daily basis to reduce your consumption, such as appropriately adjusting the temperature in each room, installing programmable thermostatic valves* to better manage the individual temperatures and heating periods, as well as avoiding to turn off your boiler and having it serviced regularly to ensure it is working properly. In regards to the latter, you should have a "Heizungscheck" energy assessment carried out by a qualified craftsman.For example, this could simultaneously be performed during your next appointment, as part of your maintenance contract.

There are, of course more comprehensive and important measures that you can take, for instance by improving the insulation of your home and thus taking advantage of the Klimabonus subsidy programme.

As far as your electricity consumption is concerned, you can start by replacing energy-hungry household appliances and installing LED light bulbs.

Find tips on how to consume less and better on energie-spueren.lu.

* There are different types of thermostatic valves with variating degrees of electricity consumption. This factor should be taken into account when making your choice.

In its efforts to reduce energy consumption, the government is at first relying on voluntary efforts by citizens and businesses, in accordance with the EU regulation's guidelines, to achieve rapid and effective results. The state must set an example and the government has adopted policies focussing on public buildings. For the municipalities, a set of recommendations have been given, which they can reinforce within the framework of municipal autonomy.

There is no point in imposing a general national requirement for heating temperatures in housing, as this cannot be applied to all premises and activities; instead, it is more prudent to focus on the minimum recommendations of the ITM in the workplace, depending on the work environment.

On a personal level, the recommendations also vary according to the premises:

correctly regulate the temperature of each room
correctly ventilate rooms
reduce your hot water consumption
do not switch off your boiler to avoid over-consumption when it is restarted and have it checked regularly. Remember to use the summer mode and, for radiators, the night-time setting. In principle, the heating should be set correctly.

Find out more tips on how to reduce your heating consumption www.klima-agence.lu/fr/je-fais-baisser-ma-facture-de-chauffage

Whether you have a conventional, low-temperature or condensing boiler, your gas boiler works most energy efficient under certain conditions. Otherwise, like any other appliance that is used incorrectly, it risks over-consuming energy unnecessarily.

To ensure that the system operates efficiently the heating circuits should be adjusted appropriately by a specialist. Additionally, there are various programme options (summer mode, holiday mode, winter mode) available to the user.

In addition, it is recommended to use the night-time reduction of a few Kelvin for the radiators. This setting is made directly on the boiler and allows the temperature of the radiators to be lowered.

In order to ensure long-term frost protection, the heater should ideally never be switched off completely.

01 How can I apply for the energy premium?

02 During which period can the application be made?

03 When is the application complete (under Article 8(4))?

04 When will I receive the payment?

05 Is it possible to receive an advance on the cost-of-living allowance/energy bonus while waiting for the final decision?

06 Why didn't I get the full amount?

07 How does the National Solidarity Fund determine the composition of the domestic community in the case of a shared situation?

08 Can I inform the National Solidarity Fund if my household composition has changed?

09 How does the National Solidarity Fund determine the income available to the domestic community?

10 Is it possible to benefit from the cost of living allowance/energy bonus by being registered at a reference address?

11 Is it possible to apply for a second cost-of-living allowance/energy bonus after the first application has been refused?

12 Is it possible to pay the cost of living allowance/energy bonus into the bank account of a member of the domestic community other than the main applicant if the main applicant has power of attorney for that bank account?

13 Can I change my account number?

14 How can I get the Kultur-Pass?

01 How can the application be submitted?

02 Which documents should be attached to the application?

03 When can the application be submitted?

04 When are the rent subsidy payments made?

05 Is it possible to receive an advance payment on the rent subsidy pending the final decision?

06 Why did I not get the full amount of the rent subsidy?

07 How is the composition of the domestic community determined?

08 Does the SAL need to be informed if the composition of the domestic community changes?

09 What is considered for the income of the domestic community?

10 Does the SAL need to be informed if the income of the domestic community changes?

11 Is it possible to benefit from the rent subsidy by being registered at a “reference address”?

12 Is it possible to reapply for the rent subsidy after the first application has been refused?

13 To which account is the rent subsidy transferred?

14 Can the account number to which the rent subsidy is transferred be changed?

For more details on the new energy subsidies, please visit www.subventions-energie.lu.

01 Gas

02 Fuel oil

03 Wood pellets

04 Electricity

05 District heating networks

All measures apply until the end of 2024.

01 As a company, how can we save energy?

02 What measures can be easily implemented and quickly put in place?

03 What support is available to companies and how can we take advantage of these measures?

04 Are there any aid packages that are particularly suited to the increase in energy prices?

05 Could there be a gas shortage or an electrical blackout and what would happen if such a shortage occurred?

06 How do I change my electricity/gas supplier?

07 How can companies successfully work towards the energy transition?

08 What can electricity and gas suppliers do to help businesses to save energy?

09 How do suppliers pass on the price of gas or electricity to their customers?

In Luxembourg, consumers are free to choose their energy supplier. Unlike the residential market, suppliers are not obliged to offer the same conditions to all business customers.

This gives companies the opportunity to negotiate their price, especially if they have a large consumption. Suppliers are thus likely to offer standard products to businesses that are not published, such as fixed prices for a fixed period of time based on the wholesale market price at the time of subscription.

The three suppliers who sell gas to companies in Luxembourg offer different price structures and billing methods.

In some cases, the principle of advance payments is used: customers make advance payments for 11 months and then, at the end of the year, they receive the statement of the total costs of the gas consumed and the amounts paid on account. An adjustment is then made according to the actual consumption.

If the supplier adjusts their prices during the year, it is also possible that they adjust the advance payments as a consequence – again to reduce the difference in the outstanding amount. In this case, the adjusted advance payments are a way to draw the consumer’s attention to the fact that their gas bill will increase and to spread the billing over the year.

Some suppliers adapt the advance payments according to consumption on a seasonal basis: more in winter and less in summer. Other suppliers charge the same advance payment throughout the year.

An alternative price structure may be an approach where the price varies every month based on the current wholesale market price and the volume of gas consumed.

This type of product is usually billed monthly based on actual consumption. This method of billing reduces the difference between the advance payments made and the total cost of the real consumption to be paid during the settlement period. Some suppliers offer billing based on actual consumption every month regardless of the price structure.

For this type of billing, which avoids the need for an annual statement, the consumer needs a suitable meter.

If the supplier wants to change the gas price (increase or decrease), they must announce this at least one month in advance (amended Law of 1 August 2007 on the organisation of the natural gas market). The communication may be made via the press or on the supplier’s website.

Your energy makes the difference

In 2022, with your help, we saved a lot of energy.

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Tips

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Your energy makes the difference

In 2022, with your help, we saved a lot of energy.

Resources

Tips

Financial aid

Klima-Agence

Creos StroumMonitor

Toolbox

News

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FAQ

Households

Energy

01 Why should we save energy?

02 What is the government doing to mitigate rising energy prices?

03 Where does Luxembourg receive its gas and electricity from and why are gas and electricity linked?

04 Could there be a gas shortage or an electricity blackout and what happens when such a shortage occurs?

05 How are gas and electricity prices set?

06 How does the government support citizens, municipalities and companies in this energy crisis?

07 What measures have the government introduced to fast-track the energy transition in Luxembourg?

08 I am a tenant/owner of an apartment in a residence, how can I find out how the building is heated (gas, fuel oil, electricity)?

09 How exactly can I save energy at home and how much?

10 What can electricity providers do to help save energy?

11 What financial aid can I receive if I want to renovate my home or stop using fossil fuels?

12 What are the alternatives to heating with fossil fuels?

13 In order to reduce my energy costs, are mobile electric heaters a suitable alternative to heating with fossil fuels?

14 How do suppliers pass on the price of gas to their customers?

15 How do I change my electricity supplier?

16 What should I do if I can no longer pay my energy bill?

17 How can I take part in this campaign as a public or private actor?

18 How can I save fuel when using my car?

19 How can we achieve the target of reducing natural gas consumption by 15%?

20 Why are there currently no mandatory home heating temperature targets in place?

21 How can a municipality participate in the campaign?

22 In terms of energy savings, what options are available to municipalities?

23 In terms of energy savings, what measures have been adopted by the State?

24 How can I actively save energy at home?

25 Why are there currently no mandatory residential heating temperature targets?

26 Saving on heating: should I switch off my gas boiler or not?

Cost-of-living benefit